WASHINGTON – National Public Safety Telecommunicators Week, observed April 12-18, recognizes the dedication of 911 dispatchers who play a crucial role in public safety, bravely serving as the first line of response for their communities in times of crisis. This week also serves as a reminder that 911 dispatchers are still not federally classified as public safety professionals, which is why Congress must pass the Enhancing First Response Act. This critical bipartisan legislation will finally give these workers the federal recognition they deserve and could lead to them receiving better mental health support and training.
AFSCME President Lee Saunders released the following statement in honor of the AFSCME members who have dedicated their careers to emergency response:
“AFSCME members are an integral part of our nation’s emergency response system, starting with the highly trained 911 dispatchers who are the first to answer our most urgent calls for help. Every day, these unsung heroes guide people through life-or-death situations while ensuring that first responders can do their jobs safely and effectively.
“Yet, despite the critical role they play, 911 dispatchers are under-resourced and often denied the recognition they deserve as public safety professionals. During the National Public Safety Telecommunicators Week, we honor their around-the-clock, life-saving service, and continue fighting for the resources they need to protect our communities. We will always stand alongside these workers to ensure their voices are heard and their vital contributions are recognized.”